The New Humane: How to Thrive in a Post-AI Workplace

A revealing look at the workplace communication crisis and how leaders can respond to it. The world is marked by constant disruption, organizations are continually adapting to uncertainty, and individuals within them are now more essential than ever as effective communicators.  However, research suggests that 8 out of 10 employees are running in fear from a scary conversation at work.  In addition, only 20% believe that they will be successful or highly successful with the interaction.  This communication skills gap is not only weakening organizational effectiveness, but also eroding the trust, collaboration, and meaningful relationships that are essential for long-term success. Without strong communication practices, organizations risk increased conflict, reduced employee engagement, and diminished capacity to navigate disruption effectively. Based on her highly regarded courses and workshops, and case studies on organizations such as Starbucks, Netflix, Microsoft, and others, Amanda McKendree offers practical guidance for assessing communication challenges while equipping readers with the skills, tools, and confidence to navigate complex workplace interactions effectively.    McKendree’s practical framework developed through years of scholarly inquiry and experience with executives, helps leaders prioritize communicating through ambiguity, building communicative trust, and listening.  This framework, built around a Reflection–Action–Impact approach, moves beyond theory to help readers assess their current communication practices, identify areas for improvement, and implement meaningful change.   Ultimately, this book challenges leaders to move beyond nostalgia for pre-pandemic norms and instead embrace a more intentional, humane, and adaptive approach to communication.  With this approach, leaders are not only able to strengthen organizational communication but also support the people doing the work. The New Humane: How to Thrive in a Post-AI Workplace is a timely resource for leaders and their teams in this new era defined by uncertainty and opportunity.